Customer Service

Here at Express Beauty we have a team of professionals, including Beauty Therapist and Make Up Consultants, on hand to help you.

We endeavour to provide all of our customers with an enjoyable experience whether you simply wish to you browse our site for skincare & make up hints and tips, or it you are looking to place an order for your favourite items.

We hope you enjoy using our site and should you have any queries you will hopefully find the answers in one of the areas below. If not, please feel free to contact us via your preferred method below.

If you have a query for one of our Beauty Therapist or Make Up Consultants please contact us.

• Delivery Information, Returns & Cancellations
• Frequently Asked Questions
• Contact Us
• Security
• Terms & Conditions
• Privacy Policy

You can send us a message by filling in the below form and clicking 'submit':

	Enquiry Form * Required Fields Your name: * Your email address: * Contact telephone number: * (xxx-xxx-xxxx) Order number: (if you have one eg. 200993088) Nature of your query: * Select nature of your query.Shopping online: Problem logging inShopping online: Question regarding product/stock availabilityShopping online: Question regarding discount/voucher code/promo codeShopping online: Problem at checkoutShopping online: Order cancellation requestShopping online: Request change in a recent orderShopping online: Question regarding delivery time/method of deliveryDelivery: Where is my orderDelivery: Faulty/Damaged product receivedDelivery: Product missing in order receivedDelivery: Incorrect product receivedReturns: Question regarding returning an orderitemReturns: Chasing a return that has been sentReturns: Question regarding return refund/replacementFeedback: Submit feedback Location: Select CountryUnited KingdomAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarussiaBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurmaBurundiCambodiaCameroonCanadaCanton and Enderbury IslandsCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCook IslandsCosta RicaCote D'IvoireCroatia (Hrvatska)CubaCyprusCzech RepublicDemocratic YemenDenmarkDjiboutiDominicaDominican RepublicDronning Maud LandEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuineaGuinea-bisseuGuyanaHaitiHeard and Mc Donald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran(Islamic Republic of)IraqIrelandIsraelItalyIvory CoastJamaicaJapanJohnston IslandJordanKazakstanKenyaKiribatiKoreaKuwaitKyrgyzstanLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMidway IslandsMoldovaMonacoMongoliaMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNeutral ZoneNew CalidoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPacific IslandsPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaS. Georgia and S. Sandwich Isls.Saint LuciaSaint Vincent/GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSeychellesSierra LeoneSingaporeSlovakia (Slovak Republic)SloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSt. HelenaSt. Kitts Nevis AnguillaSt. Pierre and MiquelonSudanSurinameSvalbard and Jan Mayen IslandsSwazilandSwedenSwitzerlandSyran Arab RepublicTaiwanTajikistanTanzaniaThailandTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited States Pacific IslandsUpper VoltaUruguayUzbekistanVanuatuVatican City StateVenezuelaVietNamVirgin IslandsVirgin IslandsWake IslandWallis and Futuma IslandsWestern SaharaYemenYugoslaviaZaireZambiaZimbabweCroatiaSloveniaSerbiaMontenegroMacedoniaBosnia and Herzegovina Any further info you can give us...: * Word Verification: * Type the characters you see in the picture below Type characters: *

Alternatively, you can telephone us on 0845 363 2059